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Warranty

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JJMGroup Security Door/Screen & Awnings Warranty

JJMGroup is committed to high standards of the products we supply, offering high quality products which will last for years. JJMGroup is pleased to back their products with below warranties.

  • 15 YEAR WARRANTY

Invisigard Stainless Frame & Mesh

  • 10 YEAR WARRANTY

All Prowler Proof Door & Screen Products

  • 7 YEAR WARRANTY

Security Door or Screens with Visiongard, Alugard, Privacy Plus, Perforated Aluminium, and Stainless Steel Mesh. Aluminium door frames and structure

Pleated retractable flyscreens

  • 5 YEAR WARRANTY

All motorisation products
All indoor roller blinds
Steel heritage doors
All outdoor blind, shutter & awning products
Planation shutters (Moving components 1-year)
All flat mesh retractable flyscreen systems (Internal components only)

  • 1 YEAR WARRANTY

On all moveable parts for security & screen doors, locks, DVA mesh and door closers

  • 6 MONTH INSTALLATION WARRANTY

Any installation issues will be fully covered by JJMGROUP, Including Shutters Doors & Blinds for 6 months after the installation date. This warranty is limited to the repair or replacement of the defective materials and components. Repairs will be made with like or similar parts.

Warranty 1

NOT COVERED

This warranty excludes any of the following occurring more than 14 days after installation:

  • Locks coming out of line (this mostly occurs in new homes)
  • Door jambs that expand or shrink due to weather conditions.

Any of the following occurring more than 7 days after installation:

  • Holes or tears in flyscreen mesh
  • Holes or tears in mesh or sagging of fly, tuff mesh doors
  • Dents, holes in mesh or mesh coming out of frames in DVA fly doors
  • Scratches on aluminium door frames or handles
  • Adjustment of door closers
  • Goods that have not yet been paid in full
  • Any condition or damage relating to, or resulting from, accidents and alterations
  • Discolouration or fading over time, misuse, abuse, normal wear and tear, removal and/or reinstallation, force majeure including, without limitation, storm, fire, floods, standing water, explosions, earthquakes, vandalism, riots, acts of war, pollutants or other occurrences beyond the control of SP
  • Installations subject to salt spray or marine influences, severe industrial or corrosive environments or internal situations subject to moisture-laden air
  • The general warranty does not apply to any damage due to failure of owners to follow maintenance procedures, alteration of the product in any way, fire abuse, misuse and normal wear and tear
Warranty 2

No Extension to Warranty Period

Repairs carried out, or replacement provided, under this warranty do not extend the relevant warranty period, and do not initiate a new warranty period. The warranty period for any replacement parts or new goods installed will end together with the initial warranty.

Interpretation

This warranty shall be interpreted and applied subject to the operation of any statute applicable in Australia, the terms of which cannot be excluded by the parties, including (if applicable) relevant provisions of the Trade Practices Amendment (Australian Consumer Law) Act (No.1) 2010 and similar State legislation. The exception of the matters outlined in this document, all other implied terms, warranties, conditions and consequences are excluded.

Warranty 3

Warranty Claims

Warranty claims must be made as soon as possible after the discovery of the defect and, in any event, within the warranty period. Warranty claims must be accompanied by proof of payment of the full purchase price by the original purchaser. With the exception of the matters outlined in this document, all other implied terms, warranties, conditions and consequences are excluded.

Please forward all claims to: warranty@jjmgrouphomeimprovements.com.au

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